Contact information
Contact Us
We'd love to hear from you! Whether you have a question about your order, our products, shipping, or returns, the NookLight team is here to help.
Email: nookspirit@outlook.com
For the fastest help, please include your full name and order number (if your message is about an existing order) so we can look into it right away.
What we can help with:
- Questions about an order or its status
- Returns, refunds, and cancellations
- Product questions before you buy
- Shipping and delivery
- Anything else — just ask!
Response Time
We aim to respond to all emails within 24–48 hours, Monday through Friday. Messages sent over the weekend or on holidays will be answered on the next business day.
Business Hours
Monday–Friday, 9:00 AM–5:00 PM (PT)